Smart Home Support
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My robotic vac had been working fine for 2 years and now all of a sudden when it starts a scheduled clean in moves about 2 feet way from the... View Post 
SamsungJam
It would need to be sent in to our service center. If you send me a private message I would be m... View Post |
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Hello, I still cannot connect smartthings devices with google home. In google home, on my android phone, when I add the "associated... View Post 
SamsungAdam
I would recommend clearing the cache on your Google home app, then relinking your Smart Things in... View Post |
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Does anyone know what the square footage range is in which the Samsung Cube will effectively clean the air? ie: Is it meant for single rooms or can... View Post
SamsungJam
310 square feet. I would use it for an individual room unless the home was something like a studi... View Post |
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I have several new smartthings wifi plugs. They show an update. But they will not update. View Post 
SamsungTam
I recommend reaching out to our smart things department at US: 1-866-813-2404 or by EmailUS: supp... View Post |
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Have followed smartthings app instructions to install hub v3 over wifi and ethernet. Conducted the reset as requested by the app. I have all the... View Post
SamsungAdam
I would recommend clearing the cache on your SmartThings app. Go to settings > apps > SmartThings... View Post |
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I have a Google home, a Samsung smart tv, and smart things hub. I've always been able to tell Google home to turn off the TV, now it says it... View Post 
SamsungLarryK
I recommend reaching out to our SmartThings Team. They can be reached at 866-813-2404 or at suppo... View Post |
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We have an all-in-one security system at work that we view using the app Wise View. We recently got a new router and can no longer see the cameras... View Post
SamsungTam
Hello, I recommend reaching out to our security camera department. 844-947-3638 or you can use th... View Post |
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Hello, I'm confused here. What is relation between Smart Home and SmartThings apps? Is SmartThings app a replacement of Smart Home app? Or... View Post 
userGlENUG4YZa
I will love to know the difference between the two apps because I never knew Samsung has 2 differ... View Post |
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How do I get my mobile hotspot connected with my dell desktop? View Post 
ElChikoJuan
i have used a Hotspot before on many laptops. i have had most of them connected as a Wi-Fi Device... View Post |
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I have set up the smart things app and my Alexa. The SmartThings  app is connected to my phone and so is Alexa. The SmartThings app doesn't... View Post 
SamsungCaleb
Step 1: Set up your devices. First, make sure that both your Samsung TV and your Amazon Alexa ... View Post |
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 I am trying to use the Samsung Smart View app on my Galaxy note10+, to turn the TV off. It controls the... View Post
SamsungTam
I recommend you reach out to our smart things department. You can contact them at 1-800-Samsung. ... View Post |
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How to make home smart View Post 
userSgGBfh7zAl
hello @TheDaniel How do you backhaul to the extra hubs through the ethernet? I've got ... View Post |
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Amateur question, but I'm considering purchasing the SmartThings WiFi 3-pack and I'm not sure if that REPLACES my current router that I... View Post
userSgGBfh7zAl
hello #TheDaniel. How do you backhaul to the extras through the ethernet? I've got 5E whic... View Post |
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When I tell Alexa to turn on the Vacumm it Turns on Beeps and just sits there. There are many post on on Amazon making the same complaint. Can... View Post 
userinbiGlQVnb
Nevermind... I found my issue. Although I was using the SMART THINGS app on my phone, I had enab... View Post |
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I obtained an R7040 to test navigation on the 7000 series and found the edge handling peculiar and inconsistent. Only sometimes does the robot... View Post
useroUcYvgpWYb
I just bought one from the store and I have the same problem. The bot seems lost, clean the same ... View Post |
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I just bought a Samsung Smarthings Wifi (ET-WV525) and I wouod like to know: how I can connect it to my wifi modem without an Ethernet wire. I... View Post 
userNJ80wmpAit
clarification on my last post, I meant: "The second ET-WV525, which I will be locating in a dea... View Post |
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Hello, I have a 2017 UN65MU8000 TV that I want to install the smartthings app. Current firmware is 1280.5. I cannot find it under APPS.  Is... View Post
SamsungCaleb
You can use the link below for more information about which TVs are supported. https://ww... View Post |
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I was having issues and ended up deleting and recreating a location (I have two separate locations/hubs/networks). I can access everything fine... View Post 
userxEXAe1Peav
Thanks for replying. As it turns out, the issue was due me using the wrong account. Between Sma... View Post |
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Please assit. I have series 6 TV model no UA40ES6200RXZN. Is there a way Amazon prime can be installed as it is availble in samsung apps View Post |
