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I wanted to add my new Samsung Washer that I purchased this past April to my SmartThings app, but it is still not found in the Washer section. Does... View Post 
Samsung_Moderator
We can't be sure why it's not showing up as we don't have access to those systems, however, you can ... View Post |
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i have just installed a Bespoke Smart 39dBA Dishwasher Model DW80R9950US but have tried multiple times to connect it to Wifi via Smart Things app,... View Post
Samsung_Moderator
Hello! Thank you so much for reaching out! First, I would make sure that both your dishwasher and th... View Post |
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Hello - I have several SmartTags on Key Fobs and noticed that 2 of them always show "Connected" under devices in the SmartThings app... View Post
Samsung_Moderator
Hello Qurius, We are happy to see you've found the Smart Tags to be useful. You are able to add up t... View Post |
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Hi everyone: I've been using SmartThings for almost a decade, and I've just taken for granted that the things I sent up back in 2015 would... View Post 
JonDeutsch
Sigh. It looks like I might have found the answer to my own question: Samsung discontinued support f... View Post |
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I'm sure the answer is out there, but I can't seem to find the right search string. Everything I see about casting relates to casting from... View Post 
CoachJonno
Works on any current android based Samsung galaxy device from my experience. Opens in new window PDF... View Post |
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Doesnt give me an option in the SmartThings app besides ringing my phones? View Post 
Magical_Korok
The picture I looked at in the comments says the smarttag is not near you, it needs to be within blu... View Post |
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is there any notification setting to lower the time the notification stays on the tv? View Post
Samsung_Moderator
Hello! I recommend reaching out to our Smartthings department at 1-800-Samsung View Post |
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I say "properly" because even though the device paired initially with smartthings and I can certainly do *some* things with the Soundbar... View Post 
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So it just doesn't work, pretty much at all. I've had the app since I purchased my Galaxy 360 pro and worked fine, but now no matter what I... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with smart things, not working correctly. I would re... View Post |
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On 1/16 my s21 phone and wifes s21 stopped being sensed as presence sensors in Smartthings. Contacted support and after 2 calls and and over 2 hrs.... View Post
Samsung_Moderator
Hello, We understand the importance of being able to use the Phone Presence feature in SmartThings. ... View Post |
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Bought strip light for my room called Hubspace from home depot can we request to add to list please. View Post
Samsung_Moderator
Hello, We understand the convenience of being able to control your smart devices all from one app. H... View Post |
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My jet bot is not returning to the station to empty and charge. It seems to be searching for it and not finding it. Once it climbed on the... View Post 
userElaKEsrrum
None of these worked. The vacuum still will not dock itself Opens in new window PDF Download Word Do... View Post |
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Does anyone know if Samsung home connect will be getting matter or edge updates Opens in new... View Post
Samsung_Moderator
We appreciate your question. We can’t speculate on unreleased product updates. However, stay tuned t... View Post |
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Hello, I am having issues when I try to join my home through my husband's invite. It days that I cannot join due to the difference in... View Post
Samsung_Moderator
Hello, We understand the frustration of not being able to join the Home network for SmartThings. Sin... View Post |
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Just set up aeotec smart hub via ethernet connection as the app suggested. Now I want to switch to wifi internet connection so I can move it. How... View Post 
KennewickMan
Not sure, as that is not a Samsung product. The instructions provided by Aeotec should guide you in ... View Post |
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I have a CycloneForce vacuum that keeps getting a C01 error that something is stuck in the powerbrush. There is nothing in the brush and it is... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can cause some concern with your vacuum hav... View Post |
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Hi so I ordered a samsung galaxy home mini from Korea and just received it, its super cool and I love it but Bixbys language is set to Korean and I... View Post 
Samsung_Moderator
I apologize, but you have reached technical support for products manufactured for usage in the Unite... View Post |
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Will smart TVs 2016-2021 have a firmware upgrade to support edge drivers and local automations? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, we are unable to speculate on any updates that may... View Post |
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