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Hi All, Â New to Samsung Smartthings (but not to the smart home). I have just purchased a Washing Machine and a dryer from Samsung and I have... View Post 
SamsungLarry
An Accepted Solution has been marked and provided for this thread. The thread will now be locked ... View Post |
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Unable to get my Washer to join my network due to Password issues View Post 
userz13SBQnc9C
Unable to get my Washer to join my network due to Password issues. one person on this issue ha... View Post |
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Just got my Samsung French Door refrigerator today and download the Smart App and upload it one picture which happen to be the wrong picture. I... View Post 
Samsung_Moderator
It's possible that the app is having a connection issue with the fridge itself. I would suggest r... View Post |
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Hi all, Â I bought this week my galaxy watch and my A80, they work fine except smartthings app, on my phone i have no problem but on my watch... View Post 
userzQoYusoJ6M
Go to the Galaxy store (not google play) and as long as your watch is paired and connected you'll... View Post |
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So I pre-ordered a S21 ultra and S21 for myself and my wife. And so I received several smart tags. I connected one to my smartthings account and... View Post |
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I need to turn some Phillips Hue spotlights up or down depending on the mode of my 75" Frame using Smartthings. However, there is no option to... View Post
SamsungLarry
I recommend reaching out to our SmartThings team. They can be reached at 1-866-813-2404 or emaile... View Post |
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Why does my smartthings app always show my Q60 55" as offline? I can't do anything "smart" until I solve this. I have deleted and... View Post 
SamsungCaleb
I'm sorry to hear that I would recommend calling in directly and asking for our smart things depa... View Post |
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My dryer was disappeared from the app last week. And it could not be connected to the SmartThings app since then. Â I have tried: * enable... View Post 
usermy2QymL7KX
I was having similar issues getting mine connected. I had to set up a wifi password on my networ... View Post |
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i have a new range that is not smart things supported, how do i turn off the wi-fi coming from it <hidden> View Post 
userJFp2KnH0q6
To turn wi-fi off Press clock icon press for 3 seconds , choose 7 , 1 is on , 2 is off , press ... View Post |
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Hi, Â I have an older Samsung Smart TV. I'm trying to download Hbo max. Only HBO go appears when I do an app search. Any advice... Â ... View Post 
SamsungLarry
An Accepted Solution has been marked and provided for this thread. The thread will now be locked ... View Post |
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New Q8DT 75 inch. I can move app locations on the home screen in settings. But then in the actual display they haven't moved. Go back to... View Post |
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Trying to reset my smart hub.  It’s asking for a 4 digit PIN number.   I have no idea if I even have one established.   What to do? View Post |
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Just got my new TV in yesterday. During and after setup, I can't sign in to the smart hub. It keeps saying my information is incorrect. I have... View Post 
userlns8pLNRBl
I will NEVER PURCHSE OR recommend a Samsung TV. I had less expensive tvs that work just fine. Th... View Post |
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Can we get a more detailed smart things widget? Like this:    View Post 
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In the drop down on the main phone screen I keep getting alerts about a special weather alert, when I click the link it opens smart things but... View Post 
SamsungJoJo
Hey, Try this: Navigate to your Notifications > Swipe Left > Settings Icon > It will high... View Post |
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Turn on the TV this morning and there was a scrolling message across the top. It was telling that on 12/31/21 the Smart Hub license would expire... View Post
SamsungCaleb
That's not good to hear, have you tried calling us direclty at 1 (800) 726-7864 and ask for our s... View Post |
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I have this problem where my internet is very good, but when i go to the web brower session and opened it, only google and bing works and other... View Post 
userJaD9VYRtfk
i am having the same problem. i have not been able to use the web browser pretty much since the ... View Post |
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When a SmartTag is pressed twice, your phone rings but the message on the phone does not specify which SmartTag is trying to find it. The message... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post |
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I'd also like to know where to see the presence status of mine and my wife's phone in the app? View Post 
SamsungRyder
The new app does not display presence sensor. I would recommend reaching out to our SmartThings c... View Post |
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Cannot install the new SmartThings app on my Galaxy Tab A7. Â Keep getting error. View Post 
userkzzb2PRmY1
Odd. When I try to download the app from Galaxy Store it redirects to Google, and it says the app... View Post |
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Smart things no longer lets me add my Samsung TV series 6 to a room and the remote has disappeared it treats my TV like a different brand only lets... View Post 
userNJv4Cd9p0e
yeah there was a smartthings app update later that week that fixed it. also make sure your tv fir... View Post |
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How do you remove someone you've added to your account? I know how to add a person but ... View Post |
