Smart Home Support
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I have had my Powerbot R9350 for several years now. It just started running in circles when auto cleaning. It also goes into turbo suction mode off... View Post 
Samsung_Moderator
I understand this is frustrating. If you are not finding something stuck in one of the drive whee... View Post |
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Using the SmartThings app on iOS, app ver 1.6.49-413: I grow weary of Samsung wanting to charge $5/month for their art library for the Art-Mode app... View Post 
userKukoMhBAcE
Two observations: I received somewhat savvy support for this issue via filing a support cas... View Post |
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Hi -- I just got setup my Frame TV and am trying to access features from the SmartThings app. The Frame shows up on the app, but when I click on it... View Post
usergaJjZoKuw8
I contacted support as well. The response I got was that they're aware of the issue but have no E... View Post |
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After installing Smartthings app to enable my soundbar to function as an Alexa speaker, it stopped responding. I figured maybe a factory reset,... View Post 
SamsungLarry
I recommend reaching out to our SmartThings team. They can be reached at 866-813-2404 or emailed ... View Post |
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Using the SmartThings app I have my Q80R soundbar set for auto-updates. That seems to be working well. However occasionally I will tap the... View Post 
user187MrnHZeQ
Unfortunately I tried deleting & re-adding the soundbar to SmartThings & it didn't work for me. ... View Post |
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Can someone advise if there has been a change to Smart things app or the jetbot ai cleaner that is resulting in the inability to use the Home... View Post 
userQNiEAJbkAU
Please see official response from Samsung:. Our engineering team has identified the issue, a... View Post |
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Hello, I have a Samsung Smart TV and it shows up in smartthings but I can't shut it off or control it in anyway. Is this because the tv... View Post 
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I am using a Galaxy Tag as a SmartThings button. Is there a way to turn off the sound that plays on button press? View Post 
SamsungAdam
At this time, the only volume controls are for the Low/High setting of the Ringtone when attempti... View Post |
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I have a 7060 and it recently developed a thing where it won't run on carpet. When it comes across thresholds it treats them as barriers, and... View Post 
SamsungCaleb
Hello, I understand how this may be cause for concern have you tried the following below? ... View Post |
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What is wrong with my network connection? View Post |
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Hello there. I stuck a smart tag in a package that I was expecting back. After two weeks of watching it move, it has stopped tracking. It... View Post 
Stephanie Nikki
It is possible the battery simply ran out, or there is not a Samsung phone within close enough vi... View Post |
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Hi, I just constructed a new smart house where i have installed all the samsung digital products. Now for bathrooms I want a Digital showers can... View Post |
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Is anyone else having issues with their smart things app today 10/26/21? Mine keeps crashing which never happens. View Post
SamsungAdam
Thank you for reaching out. It appears a new app for SmartThings was released last week. There ar... View Post |
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If you loose your smarttag can you see more than just the most recent location in smarthings find? Since the given location is the GPS... View Post 
SamsungRei
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post |
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Hi Samsung Support team, Since 2 days i keep on trying to connect the Smart Things app to the WW90T654DLX washer I just bought. I start the... View Post 
SamsungJam
Thank you for this information. This forum is for the support of US products and customers. ... View Post |
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