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Astronaut

boot loop j7 prime

hello, my phone fell in water for sometime, so my screen was damaged. i changed my screen and it was always taking screenshots(this happened when it fell in the water) and i couldnt hear a sound too like playing music or making calls..now it just boots to the t mobile logo  thats all and my home key is not working too..i need help

2 REPLIES 2
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Constellation

Re: boot loop j7 prime

Did you try hard resting by holding down the power key and holding up the volume button at the same time,that should bring you up to a menu.

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Astronaut

Re: boot loop j7 prime

Have you placed it in a ziploc bag with rice? Then try hard reset

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