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userwCl9Xp6frb
Constellation

Connect home as a bridge only on an existing wi-fi network

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I just purchased two Connect home hubs and I wanted to use them as AP's/range extenders on my existing wi-fi network.  I assumed from reading up on this that it would be possible but I can't seem to get it to work.  I have setup each unti in bridge mode while connected to my existing router and they both show up in the Smart things app but as disabled.  Both units have a solid green light on the front.

 

What am I doing wrong?  Is it possible to use these as I want or do I have to replace my current AC router with one and then the other one would function as I desire?

 

Ther model # is ET-WV520

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Connect home as a bridge only on an existing wi-fi network

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Hello, We have a specialized team for this product line. I would recommend speaking with this team directly by calling, 1-800-726-7864. 

Community Guidelines: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-General-Guidelines/ba-p/459817
Terms of Service: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-Terms-and-Conditions/ba-p/460091
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Samsung Moderator
Samsung Moderator

Re: Connect home as a bridge only on an existing wi-fi network

JUMP TO SOLUTION

Hello, We have a specialized team for this product line. I would recommend speaking with this team directly by calling, 1-800-726-7864. 

Community Guidelines: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-General-Guidelines/ba-p/459817
Terms of Service: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-Terms-and-Conditions/ba-p/460091
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userNeCGIzDCvq
Astronaut

Re: Connect home as a bridge only on an existing wi-fi network

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What is the answer to this solution...?
My 2 hubs randomly disconnected and I cannot get them to connect

 

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Samsung Moderator
Samsung Moderator

Re: Connect home as a bridge only on an existing wi-fi network

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Please reach out to our specialized team directly at 800-726-7864.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user9A6GfMzTjt
Astronaut

Re: Connect home as a bridge only on an existing wi-fi network

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you have to use one as a huib and one as a sattelite.. you cant just hook up a sattelite to your existing router

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