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ChadFeltenberger
Constellation

Factory Reset Samsung HD Camera

I would like to factory refresh my Samsung Smart Cam - SNH-P6410BN HD Pro Camera's to give to friend.  I tried the process of holding the reset button until the LED blinked blue, but that only resets the password.  When I plug them back in they are seen by the app again.   I want to set these back to as they were new.   Anyone have the process to do that?  Thank you in advance.

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Samsung Moderator
Samsung Moderator

Re: Factory Reset Samsung HD Camera

I would be happy to assist. You will have to reach out to our dedicated team for further information. Their direct line is 8773493149.

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