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useroAKb9aOU6E
Asteroid

Powerbot 7070 making loud noise/rattle

Hello,

My powerbot r7070 makes a loud rattling noise when it runs.  Its so loud you can't hear anything else!  It seems to only make this sound when the brush is in.  When I take it out it seems to operate normally.  How can I fix this?  The warrenty expired earlier this year and it is only alittle over a year old.  Will I need to get it serviced?  Do I need a new brush?  Please advise.  Thank you.

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Powerbot 7070 making loud noise/rattle

Can I have your full model code?

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useroAKb9aOU6E
Asteroid

Re: Powerbot 7070 making loud noise/rattle

My full model number is VR2AM7070WS/AA its the POWERbot R7070 Pet Robot Vacuum.

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Samsung Moderator
Samsung Moderator

Re: Powerbot 7070 making loud noise/rattle

Give this link a shot

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useroAKb9aOU6E
Asteroid

Re: Powerbot 7070 making loud noise/rattle

Thank you for the link.  I took the brush out and cleaned it very well along with the tray that the brush sits in.  The brush is fully in tact with the rubber piece this link metions.  After putting it back together and turning it on, it still makes the same loud rattling sound.  

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Samsung Moderator
Samsung Moderator

Re: Powerbot 7070 making loud noise/rattle

The next step would be to set the unit up for service. Please send us a private message with the full model code and serial number: Link

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