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usertDy6DOFSTZ
Constellation

Powerbot 9250 grinding noise

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My Powerbot 9250 makes a horrible grinding/rattling noise when it runs. I’ve tried the “Request  Service” link but it keeps just saying that my bot is registered and to look it up in My Products but it’s not listed there. How can I get my powerbot fixed??

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Samsung Moderator
Samsung Moderator

Re: Powerbot 9250 grinding noise

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We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Powerbot 9250 grinding noise

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We are sorry to hear about this. Please check the steps in this Troubleshooting Link to see if this helps.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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usertDy6DOFSTZ
Constellation

Re: Powerbot 9250 grinding noise

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No, that does not work. I’ve disassembled, inspected, and cleaned it multiple times with no difference. It makes the noise no matter the surface. 

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Samsung Moderator
Samsung Moderator

Re: Powerbot 9250 grinding noise

JUMP TO SOLUTION

We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
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