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apexdestroyer13
Cosmic Ray

Re: Powerbot R7040 mapping report

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We are still moving into our new home and the "obstacles" change from day to day with boxes and whatnot.

It has not had the same "floorplan" since day 1.

 It does a good job of cleaning. I am just disappointed in the "map".

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Samsung Moderator
Samsung Moderator

Re: Powerbot R7040 mapping report

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This is strange.  We are still working on pinpointing the issue to get you up and running.  Thank you for your patience. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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apexdestroyer13
Cosmic Ray

Re: Powerbot R7040 mapping report

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thanks for the update
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user9jQoAouUnR
Constellation

Re: Powerbot R7040 mapping report

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I have the same problem no mapping options in the history 

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userJFDexPtXOZ
Astronaut

Re: Powerbot R7040 mapping report

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I also bought this looking at the mapping picture on the box. But it doesnt provide any map in the history.

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usera5FrSEi0Cl
Constellation

Re: Powerbot R7040 mapping report

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I'm facing the same problem, in my case it showed me the map when I moved the vacuum manually(using the Remote control ) to clean a certain area but just one time, I never see another map again. I'm waiting for the next one 😪. The hard to think that Samsung developed this app.

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userc84DmJF75l
Astronaut

Re: Powerbot R7040 mapping report

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I do see history, but not coverage map!

samsung, findout what’s going on with this app. I thought you do better than this.

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user8DO3HPPhD6
Asteroid

Re: Powerbot R7040 mapping report

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Would it be possible to get an update on this topic. There is no Samsung Connect App in the Google Play Store, it redirects to the SmartThings App.

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Powerbot R7040 mapping report

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So we heard back from our specialists and they believe you need to be using Samsung Connect.  If the powerbot purchased was manufactured during or after June 2017, you need to use Samsung connect rather than Smart Home. However, there is no mapping option in the Samsung Connect app, it does the mapping and then stores it internally.   When it finishes vacuuming you can see the ”map” of where it has been by checking the history.  In Device Control either swipe down from the top and pick history (or touch menu in the top right and select history). 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usermijHCPld2d
Constellation

Re: Powerbot R7040 mapping report

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hello, I just got my powerbot a couple days ago and have been browsing through this text stream to find out how I can get my mapping to work. I have found the same things out that the previous messages have said. and I do see that you have to have Samsung connect for this to work and not Samsung home but our problem is that it was pictured on the box for this device to work with the mapping system and it's not regardless of what system we have to use. will there be an update for Samsung connect to have mapping built in?
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