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usert101YpnB9j
Asteroid

Powerbot r7040 doesnt map

Good afternoon!

I just got my Powerbot R7040 back from being serviced because it wouldn't resume cleaning after recharge. Now that that's solved, I am having the issue where it wont produce a map of where it has cleaned after it is done. In the 8 days it has been cleaning the house, it has only produced five maps. There have been no errors, it has not been messed with during cleaning (like picked up), and it has successfully returned to its docking station each time. What is going on?

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Powerbot r7040 doesnt map

Have you tried re-installing the app?

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usert101YpnB9j
Asteroid

Re: Powerbot r7040 doesnt map

Hi!

I did reinstall the app, but it still doesnt show the maps that are missing. 

 

Any other ideas? 

 

 

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Samsung Moderator
Samsung Moderator

Re: Powerbot r7040 doesnt map

Have you run a new cycle since re-installing the app?

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usert101YpnB9j
Asteroid

Re: Powerbot r7040 doesnt map

I reinstalled, it mapped the next cycle but didnt do the whole house. So I reset the vacuum and today it didnt do a map again. Not sure what it is doing. 

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Samsung_H1SdEhz
Astronaut

I want to know what to do if the battery is draining.

I want to know what to do if the battery is draining.

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