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TERRY55
Constellation

Re: Powerbot vr7040 update problem

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You had to keep this on the dock for 4 days?

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TERRY55
Constellation

Re: Powerbot vr7040 update problem

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what was the final solution? Leave on the dock for 4 days while it updates? I'm actually having the same problem and am about to send it back.

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userpeoeWMhPZc
Constellation

Re: Powerbot vr7040 update problem

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Same problem here

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Samsung Moderator
Samsung Moderator

Re: Powerbot vr7040 update problem

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Get that to us as soon as you can.  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userLB9UcAYsLZ
Constellation

Re: Powerbot vr7040 update problem

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Same problem here.  Just got it today though and it has been on the charger in the UP status only for a few hours. Smiley Happy  I guess I will wait 4 days and see what happens.... Smiley Happy

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TERRY55
Constellation

Re: Powerbot vr7040 update problem

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Dont , I had to ship mine back and they replaced the motherboard. But they scratched it all up in the process 

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userLB9UcAYsLZ
Constellation

Re: Powerbot vr7040 update problem

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Awh man... That is not good to hear.  I was really looking forward to this thing.  Smiley Sad

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Samsung Moderator
Samsung Moderator

Re: Powerbot vr7040 update problem

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Could you send a private message with your model and serial number?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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mandrusha
Constellation

Re: Powerbot vr7040 update problem

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Hello. Same issue here. When my cleaner connected to network appeared UP. You have 4 symbols, maybe need to say UPDT, because UP has different meaning, example, I tried to pull up it, when I seen it first time.

So, How long it takes usually, or Do I have to replace it?

I don't need repair it with scratches. 

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