The app drawer, by default, should be alphabetical. I noticed that people don't see the option icon. I don't know if that's already been changed. When Samsung changed it to custom, we were already using Smart Switch. If it has, I apologize. But that would also mean that customers who came after the change may still not know. Maybe they should get a pop-up to point at the options menu. But, if it hasn't already been changed, in the future that should be the default. Google says it hasn't, but they're iffy at times.
Thank you for the heated discussion on App Drawer alignment (alphabetical).
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