cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Apps not working

(Topic created: 10-08-2021 12:23 PM)
1039 Views
userEricgamer82
Asteroid
Options
Suggestions
Most of my apps are crashing non-stop, even after restarting the phone
0 Likes
4 Replies
lrosenman
Nebula
Options
Suggestions
Did you clear cache?
0 Likes
user751201tmO21
Honored Contributor
Options
Suggestions
Why is this in "Suggestions"?

Anyway, I have a post in Tips, "Apps crashing on your beta - try this" ...

Give it a go if you haven't already - might cure some of the crashes and reboots.
0 Likes
userEricgamer82
Asteroid
Options
Suggestions
Thank you
0 Likes
USBetaModerator
Beta Moderator
Options
Suggestions

Hello @userEricgamer82 ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

0 Likes