Audio not working

[Dylan4545]

I joined the one ui 5.0 beta on October 11th on my unlocked s22 ultra and now I can't play audio or videos, the audio cuts in and out and the video will pause randomly. Tried restarting several times to no avail 

[Ryan891]

Did you clear cache in recovery? I've been on the beta since the initial release and never had this issue

[Dylan4545]

Thanks for the feedback but where is recovery?

[Ryan891]

Turn off the device, press power and volume up until recovery appears. Select clear cache, NOT DATA, then select repair apps and reboot

[Dylan4545]

Well it worked for a little bit but the problem still consists, even clearing the cache again

[userlQcCM1wRc8]

Been going since beta 3. No issues with audio/ video. Unlocked 22 Ultra.

[USBetaModerator2]

Hello ,
Thank you for your feedback.
If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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