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Original topic:

Fingerprint stops working

(Topic created: 10-27-2021 11:43 AM)
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Focr06
Comet
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Anyone having issues with fingerprint reader? My issue is that at random times... It just stops working... It acts like it's trying to read your finger but it doesn't even vibrates nor it tells you it can't read your finger only a restart fixes it. It's happened 3xs since beta 3 came out.. It's just at random times. Happened to me once at work, one time at night.. And today that I'm waking up.

image

Not showing the fingerprint unlock animation, but you can see the charging time left is greyed out, which means something is happening in the screen compared to the full color voicemail notification. It acts as if it's not on... 
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user751201tmO21
Honored Contributor
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Yea, there's been, maybe, 2-3 other posts about this.

Some folks state a reboot, Wipe Cache, fixes it .

Some state removing, adding back fingerprints fixes it.

And some haven't found a cure
USBetaModerator
Beta Moderator
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Hello @Focr06 ,

This is a known issue and has been fixed internally. Issue happens when device has a system server reset. 

Please reboot device as temporary work around and that should resolve the issue. 

Regards
One UI Beta Team

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gteejay69
Cosmic Ray
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I'm having the same issue after the November patch came in.
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