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Original topic:

Fingerprints lock

(Topic created: 11-01-2021 09:53 AM)
lsegovia
Cosmic Ray
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Is it normal that this feature does not work on beta? It stop working on me after installing and I try to set it up again and does not catch any of my fingerprints. Any one else?
4 Replies
user751201tmO21
Honored Contributor
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Mine works as usual, 21 Ultra Unlocked.

Some folks have reported the issue.

If you haven't already, give this a go:

Press and hold Side key until you see Power Off - select it to power off the phone.

Now, off to the Maintenance (Recovery) screen:

Press and HOLD the Volume Up key, and while holding, press and HOLD the Side key.

When the Samsung splash screen appears, release both keys. Within a few seconds, you'll see the Maintenance screen, with a number of menu options.

Use the Volume Down key to highlight Wipe Cache Partition. Press Side key, select "Yes".

Now, Use Volume key to highlight "Repair Apps" (should be last menu option). Use Side key to select it.

The phone will automagically restart. Let the phone settle down for a couple of minutes.

... retry ...
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ChelleB
Constellation
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For the lock as well as logging into my banking app. I sent an error report
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USBetaModerator
Beta Moderator
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Hello @lsegovia ,

Finger print feature is expected to work during Beta Program. How ever, we have received a few error reports suggesting that fingerprint is not recognized. Our analysis concluded that issue happens due to framework reset. A device reboot should temporarily fix the issue .

Regards
One UI Beta Team

lsegovia
Cosmic Ray
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Thank you ! This work actually and also the notifications on the top were fixed since they were looking kinda cut off. Thanks!
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