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Original topic:

Multiple issues after beta update

(Topic created: 07-10-2023 03:17 PM)

I have no idea where to post this but...


Since updating to the beta I can't...

Customize my galaxy5 face

Get any readings on sleep. It's just stopped reading my sleep at all. Its guess is even way off. 

Respond to or read any comments on this group. I can like things but that's it. When I do find a similar problem that I'm having the comments won't populate and tells me the plug in is broken. Have yet to find a way to log in on a computer, just directs me to the broken app. 

Tried to fix everything by using the galaxy store apps instead of google, all that did was delete some of my info despite backing it up. 

Every beta I've been a part of had an easy way to let the developers know what bugs you're encountering and they are generally pretty quick to reply, maybe not with a fix but to at least acknowledge they received your tip. But maybe I'm posting in the wrong place. 


If you're kind enough to respond to my rant, please know I'm not ignoring you, it's just I can't read it or respond due to "plug in broken". 

Maybe thats why I haven't seen any replies by samsung lol. 

My email is if anyone has a suggestion. 

1 Reply
Beta Moderator

Hello ,
Thank you for your feedback.

Please submit an error report  through the Samsung Members or Galaxy Wearable app on your device:

- To provide feedback or to report bugs or errors in the Beta software, select "Contact us > Error reports" in the Galaxy Wearable app.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community > Suggestions" in the Beta recruitment notice of Samsung Members app.

We apologize for the inconvenience and appreciate your contribution to the beta program.

One UI Beta Team