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11-04-2021 01:16 PM in
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11-04-2021 02:00 PM in
SuggestionsTurn off the device.Press and hold the Volume Up key and the Side key.When the Android logo displays, release both keys.An 'Installing system update' message may show briefly before the Android Recovery menu options appear.Press the Volume down key several times to highlight Wipe cache partition.Press Side key to select.Press the Volume down key to highlight Yes, then press the Side key to select.When the process is complete, Reboot system now is highlighted.Press the Side key to restart the device.
Best regards,
Rydah
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11-04-2021 02:05 PM in
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11-04-2021 02:27 PM in
SuggestionsHello @Jiggajonson ,
Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
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11-05-2021 09:24 AM in
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