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Original topic:

Whatsapp

(Topic created: 09-14-2021 08:02 AM)
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userkar1
Cosmic Ray
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Can't download images in secondary whatsapp? Anyone facing this after beta update. Getting error like file not available in internal storage 
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5 Replies
USBetaModerator
Beta Moderator
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Hello @userkar1 @

We apologize for the inconvenience. Please send us an error report from the Samsung members app -> Beta Feedback -> Error Reports if your primary WhatsApp is working ok but not secondary one. Also it is very much possible WhatsApp hasn't included support for this feature on Android 12 yet.

Regards
One Ui Beta Team

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sbnaul
Asteroid
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Yes, primary works, but secondary doesn't. Whatsapp support provided a comment that they do not cater to bugs for dual messenger. I have raised a bug report in the members app. Let's see if the community can address the same.
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userkar1
Cosmic Ray
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Yep I have updated error logs too. Hoping it will be resolved in next update
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userkar1
Cosmic Ray
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@sbnaul issue resolved after reinstall secondary whatsapp
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sbnaul
Asteroid
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@userkar1 Okay, I, too, will try the same... Thank you.. The following is the response I got from support, and hence, it's interesting that a reinstall fixed the concern...Screenshot_20211108-110934_Samsung Members_35641.jpg