03-25-2018 09:52 AM
The whole silver portion of the remote comes off. Be sure not to hold any of the silver part. Hold the remote by the black edges, push the silver portion like the arrow indicates and it come right off. It took me hours to figure this out. This remote is poorly designed.
05-16-2018 08:35 AM
Yeah, it's kinda ironic - great tvs, suck remotes. What I do is take a thin-bladed kitchen knife, slide it in along the top of remote and hold it there with one hand to exert downward pressure, then use the other hand to push down on the arrow. It's a pain in the...whatever, but it works.
09-01-2018 12:33 PM
Got my new Samsung QLED this morning.. the remote is a challenge.
i managed to open it by: place the remote back side up on top of a towel, then using a flat-head screw driver, push on the back of the arrow in the direction of the arrow, it popped right open.