DTS Support

Asteroid

DTS Support

I've been informed by a member of the Plex community, that Samsung has not included DTS support on their new line of TV's?  Why is this?

 

This is one of the reasons I just purchased my new NU8000 Premium Smark 4k UHD TV - UN65NU8000FXZA televisions.

 

Will this be corrected in a software update that has yet to be released?

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7 REPLIES
Halo

Re: DTS Support

I’m also interested in this. I have a 2018 Q9 75” and was disappointed to learn it won’t pass DTS audio. Dolby digital is ok, but it isn’t 7 channel. This makes watching movies from onboard apps like plex, Netflix, etc, a little handicapped. My hope is that they are saving it for some future upgrade of eARC, but we won’t know anything until it happens.

Astronaut

Re: DTS Support

This is major. I just realized that my new TV does not play DTS audio. This is ridiculous!! Fix it please!

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Samsung Moderator

Re: DTS Support

What's the model of your television?  


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Asteroid

Re: DTS Support

[ Edited ]

As stated in the original post:

 NU8000 Premium Smark 4k UHD TV - UN65NU8000FXZA

 

Please let me know when this oversight will be fixed, or if I should have the TV returned for a refund.

Samsung Moderator

Re: DTS Support

Thank you for that information. After further review, it looks like DTS support is only with certain audio files. The DTS codec is only available for MKV / MP4 / TS formats. This information is also in the user manual for the tv as well. You can find the user manual by visiting the link.


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Asteroid

Re: DTS Support

The files on the PLEX server are .mkv files.

Samsung Moderator

Re: DTS Support

At this time, 2018 Samsung televisions do not support DTS and DiVX codecs. We are unable to speculate on future software updates and inclusions.


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