08-28-2018 04:23 PM
Samsung just started updating all 2018 models with HDR10+ update. https://www.fiercevideo.com/tech/samsung-panasonic-begin-pushing-firmware-for-hdr10-devices
Samsung we are waiting for this update for ours KS series models! Dont screw it up!
08-30-2018 02:28 PM
I don't have high hopes for HDR10+ support on my 2016 models. Seems that Samsung is ending updates earlier and earlier in the life of their TVs, I suppose to encourage customers to purchase new sets to get newer technologies. Sad really. The KS8000/8500 were really ahead of their time and could have been future proofed at least another year or more with such updates, but I guess nowadays that is not a profitable approach.
08-31-2018 06:31 AM
Where is the link to the petition? I see that SamsungMichelle edited the post (my guess is to remove the link).
This was my first expirience with a Samsung TV and I am extremly disappointed. Between inconsistent firware releases that seem to break certain features, the whole smartthings integreation debacle and now the HDHR10+ support lie - this will be my last Samsung TV purchase. But I would at least like to see new features supported on a 2 year old tv.
08-31-2018 11:13 AM
I feel even worse. Have been purchasing Samsung TVs and Home Theater products exclusively for over 10 years and currently have a KS8000 and 8500, as well as 3 other sets (2 older 1 newer). I feel cheated for supporting a company so loyally only to be deceived in terms of future hopes for my porducts.
08-31-2018 12:49 PM - edited 08-31-2018 12:51 PM
I feel you; I've been calling Samung every week since June trying to figure this thing out and they finally get back to me only to tell me that they never announced the HDR10+ update. So not only are they belittling me, they are also outright lying; very dissapointed and frustrated by Samsung.
I will not be buying Samsung ever again, period. I will look into taking them to court as well, I have a few laywer friends and they think I have an easy case here. Thankfully I screenshotted the announcement before they took it down from their website.