No sound when playing video on Hulu or HBOgo

Constellation

No sound when playing video on Hulu or HBOgo

I just got a NU6900. I get sound through all apps on here except for HBOgo and Hulu. I can’t find anything online to help resolve the issue. Netflix and cable both work just fine on the TV. Please help!

3 REPLIES
Astronaut

Re: No sound when playing video on Hulu or HBOgo

Same problem in NU6900.. we got tv just now...no sound in hbo go but netflix plays fine.. Please help

Constellation

Re: No sound when playing video on Hulu or HBOgo

Getting this same issue with hulu on NU6900

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Astronaut

Re: No sound when playing video on Hulu or HBOgo

Did you get a response yet?

 

Got my NU6900 back in November. HBO Go was working fine up until a few days ago. Videos load, but no sound. Checked my connections - all good. Firmware is all up to date. All other apps and TV work just fine with picture and audio.

 

Samsung, please help!