10-03-2016 08:28 AM - last edited on 03-30-2018 06:31 AM by SamsungCole
I wanted to make a post to help you all get in touch with me directly so I can look into your issue for you. Can you please provide the following via a private message? http://bit.ly/2igAXKH
Best Contact Number:
Alternate Telephone Number: (If Available)
Place of Purchase:
Bill of Sale: (If Available)
Picture(s) of Melted Portion of the Screen:
I will need this information to look into this issue for you. Also, I am marking this post as a "solution" to help new comers see this post. Please let me know if you have any questions, Thanks.
10-06-2016 04:49 AM
Same issue here. Last night after being on for 2 hrs our 50 inch j6200afxza started displaying horizontal lines across the screen with a black spot in the corner that became too hot to touch. I was worried it would melt the case.
10-07-2016 06:53 PM
Well, I turned it on the next day hoping for a reset or something magical, no luck, immediate overheat and the case started to melt, just over 1 yr old! weak. Now I just found out my Samsung washer is a threat to explode! nice.
10-16-2016 02:54 PM
I have a 6400 - Model# UN46D6400UFXZA
Screen overheats on the top left corner (burning hot) and horizontal lines on the top originating from the over heating spot all along the screen. About 2" starting at the top on the screen all along. Tried letting it cool down and resetting the TV. Problem still persists.