Severe battery drain - UN**KS**** Smart Remote

Samsung Moderator

Re: Severe battery drain - UN**KS**** Smart Remote

You'll need to update via thumbdrive on the website.  The current software version is 1169.2.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Constellation

Re: Severe battery drain - UN**KS**** Smart Remote

Mine has the same problem and I have to relpace the 4 AAA batteries every 1-2 weeks

 

I even went through a period where every night I would take the batteries then put them back in in the morning so they would last a little longer

 

Astronaut

Re: Severe battery drain - UN**KS**** Smart Remote

I am having the same issue. Batteries last two weeks max. 

Samsung Moderator

Re: Severe battery drain - UN**KS**** Smart Remote

userzZzdvNxpG3 and user7GMab9MM0q, what software version are you running? Bluetooth settings may affect battery life. 

Constellation

Re: Severe battery drain - UN**KS**** Smart Remote

I have Samsung TV smart remote model AA59-00772A which came with my Samsung UN55F7100 3D television. Yes, it burns through batteries at a rate of about 7 days for a fresh set of 2 AA alkaline batteries.  I will be contacting Samsung even though my TV is well out of the warranty period. Glad to see I'm not the only one experiencing this.

Constellation

Re: Severe battery drain - UN**KS**** Smart Remote

I'm also having serious battery drain on my remote.

 

TV Model: UN55KS8000

Remote Model number: BN59-01241A

TV Firmware: 1180

Attachments

Samsung Moderator

Re: Severe battery drain - UN**KS**** Smart Remote

Could you send us a private message with the serial number? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Constellation

Re: Severe battery drain - UN**KS**** Smart Remote

I have no idea how to send a private message.
Samsung Moderator

Re: Severe battery drain - UN**KS**** Smart Remote

You can use this link: http://bit.ly/2mcMgp1

Constellation

Re: Severe battery drain - UN**KS**** Smart Remote

Yes! I've experienced the same issue. I stopped using the remote for a while bc I was so frustrated (used samsung keyboard instead).

 

Recently tried it again and same issue. Drains brand new batteries in 4-5 days of low use. 

 

Any suggestions on how to remedy?