09-18-2017 02:22 PM
Is it possible that there is something that could be causing wireless interference in the room? You can find a repair center using the following link: http://www.samsung.com/us/support/service/location.
09-18-2017 05:34 PM
I am having this same issue and it seems to be a common problem when I search for it online. I have no other issues with my other device and the TV has connected to wireless just fine for last two years. There has not been a new device in my house that would coincide with this issue.
09-21-2017 06:40 AM
@user7a2mG6IGKY: Which firmware version is running on the television? Also can you provide your model?
11-27-2017 07:59 PM
11-27-2017 08:37 PM
01-04-2018 08:28 AM
I tried changing my password to something shorter and easier and the second i did that, the internet only on my Samsung tv didnt want to connect. I googled for like 2 weeks straight and none of the solutions worked for me.
So in the end I decided to switch the “IP settings AND DNS Settings” back to “Obtain Automatically” (in IP settings on the tv)
Then I went to the Configuration site that is on the back of your router (http:// something something) and turned on the GUEST Wifi option. Gave that a new password and VOILA! Finally after a good few weeks of trying to figure this issue out.
Everyone on google had the same answers and nothing worked for me. Hope this helped someone!
03-19-2018 08:52 AM
I havt two samsung tv's and they both can't get the wifi signal. i have everything on my router working just fine. so, i am eliminating any router problems. I have rebooted the tv, unable to update(no wifi) unplugged it ,waited,plugged it back in and still not working. There has to be a bug in the last uodate i got. Very dissappointed in Samsung.