Smart TV won't connect to WiFi - Error Code: 102

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Supernova

Re: Smart TV won't connect to WiFi - Error Code: 102

What is software version currently installed on the unit? 

Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

I have the same problem with my UN55MU6300, it was working perfectly when start to disconnect from the house's wifi. nothing change, all the other devices connect as always. so I checked the ivp6 and shows a X mark between the tv and the router. 

then I tried to connect to my phone hotspot and work at first but sometimes nothing.

so I discovered that unplugging the tv during the day and plugging in back in the evening connect to the wifi perfectly, but this can't be the solution  .

 

what can I do?

Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

What is your current software version? Have you tried a factory reset?

Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

I dont remember but I check and it say that dont have any software update
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

Negraar are you getting the 012 error code too or just the wi-fi connectivity issue? I'm thinking your issue may be a little bit different than others in this thread. If you have already reset the router and tested a reset on the TV, then I would recommend having a repair technician take a look at the TV. To look into having a technician out, shoot me a message here with the serial number: http://bit.ly/2igAXKH


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Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

yes, sometimes present the error 102, one time gave me the 106 error too
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

I have a similar issue with my 40 inch smart tv, which is more than 5 years old - a month ago it was working fine and when I moved it started not being able to connect to Wi-Fi, other devices can connect in same room no problem. I tried resetting the tv, then router and still nothing. I tried changing ip setting then dns setting and nothing- this is ridiculous, this is second Samsung electronic product that I own have failed for no apparent reason- what gives, Samsung???

Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

Help me to solve problem cant connect wifi

Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

usertuSXOIHByY, 

usertixSsfNoxN, 

 

Please provide the full model code and current software version. 

Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

My tv will not connect to the internet.   either. It worked fine up until a week ago & then just won’t connect. It connects to my router, but not the internet. I’ve tried all the fixes I could find online. All other devices in the house are working fine, including my Samsung Blu Ray player, that WILL connect. I’ve had the tv for less than 6 months, so this shouldn’t be happening. Just switched from Panasonic TVs for the first time in over 20yrs, & I’m starting to regret it. 

The model of my tv is UN55MU6290

and the software version is T-KTMAKUC-1210.8