03-27-2018 03:02 PM
I have the same problem with my UN55MU6300, it was working perfectly when start to disconnect from the house's wifi. nothing change, all the other devices connect as always. so I checked the ivp6 and shows a X mark between the tv and the router.
then I tried to connect to my phone hotspot and work at first but sometimes nothing.
so I discovered that unplugging the tv during the day and plugging in back in the evening connect to the wifi perfectly, but this can't be the solution .
what can I do?
03-28-2018 02:57 PM
Negraar are you getting the 012 error code too or just the wi-fi connectivity issue? I'm thinking your issue may be a little bit different than others in this thread. If you have already reset the router and tested a reset on the TV, then I would recommend having a repair technician take a look at the TV. To look into having a technician out, shoot me a message here with the serial number: http://bit.ly/2igAXKH
05-20-2018 06:19 AM
I have a similar issue with my 40 inch smart tv, which is more than 5 years old - a month ago it was working fine and when I moved it started not being able to connect to Wi-Fi, other devices can connect in same room no problem. I tried resetting the tv, then router and still nothing. I tried changing ip setting then dns setting and nothing- this is ridiculous, this is second Samsung electronic product that I own have failed for no apparent reason- what gives, Samsung???
06-01-2018 03:00 AM
My tv will not connect to the internet. either. It worked fine up until a week ago & then just won’t connect. It connects to my router, but not the internet. I’ve tried all the fixes I could find online. All other devices in the house are working fine, including my Samsung Blu Ray player, that WILL connect. I’ve had the tv for less than 6 months, so this shouldn’t be happening. Just switched from Panasonic TVs for the first time in over 20yrs, & I’m starting to regret it.
The model of my tv is UN55MU6290
and the software version is T-KTMAKUC-1210.8