Smart TV won't connect to WiFi - Error Code: 102

SOLVED
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

Can I get you to send me your serial number via private message?   http://bit.ly/2kZXrit

Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

Just checking in with you. Please get that information to us as soon as you can.

Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

My TV is now refusing to do anything related to the internet. No YouTube, no Netflix, no Amazon, no nothing. It was working fine at 4:00 this morning. Now it's not.

 

The firmware is revision 1200. I have another TV which is working fine. I am going to be really annoyed if I have to reset my TV and reenter all my passwords. I have checked my network settings  Have tried wired and wireless and accessing an alternate network with no success  I've been using Google's dns servers for years, tried switching them around without success.

 

Can somebody assist me with this issue please? 

Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

@usergaN5J0S7cq: What's the model of your television?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

Model UN60F6350

Software Version T-MST12AKUC-1200.0

I am having this issue as well. There is a connection from TV to router but won't connect to internet. Other devices work and have tried 3 internet routers and 2 wired connections. All fail. Also have done factory reset and DSN 8888. Please help!

Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

Could you send me a private message with the serial number? http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Astronaut

Re: Smart TV won't connect to WiFi - Error Code: 102

Same problem today with my 8000. Gets to my WiFi but not the internet and both Vizios work just fine. It worked last night but not tonight.
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

Model UN60F6300AF

 

Asteroid

Re: Smart TV won't connect to WiFi - Error Code: 102

Once again this was only a temporary fix and I’m right back at having the same problem. This so called “Smart TV” more often then not doesn’t work and it’s error after error. I’m so upset with the Samsung company and the persistent issues. Dealing with customer service is exhausting and every “solution” has either failed or temporarily resolved the issue and then we’re right back where we started. I have been dealing with this for over a year and a half.

Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

 

Christinampond, the next step would be service. You can find a repair center using the following link:  http://www.samsung.com/us/support/service/location