03-30-2017 06:55 AM
I'm having a similar problem with my UN65KS8000FXZA. Everytime I turn it on, it cannot find any sources (DirecTV box, PS4, Chromecast, etc). If I unplug the One Connect cable and plug it back in, it starts working immediately. But next time I turn the TV on, it does the same thing. I have verified that I have the latest software update installed. Any advice? Thanks!
05-06-2017 07:17 AM
This is the exact problem that i am experiencing. (Un65ks8000) It only started 1 week ago. If i unplug the one connect and plug it back, evrything works. But i do not want to teach everyone in the house to keep doing that. I just turned off the smart hub auto on feature. Hopefully, that works. Did you discover a different solution?
Software version: t-jzmakuc-1168.3, bt-s
05-06-2017 07:59 AM
I see this topic is still raging on. It just stopped for me. I havent had it happen in awhile now. It would happen and then stop after a few days. It is just an odd thing. Its probably been a few months since it last happened. I just rode it out.