Updating your television via USB?

Supernova

Re: Updating your television via USB?

Hey, I would be happy to look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.

Cosmic Ray

Re: Updating your television via USB?


brad farrell wrote:
feel i'm going in circles a bit. Is there a way I can open a ticket on this?

If you don't mind, please let us know what the resolution was.

Astronaut

Re: Updating your television via USB?

firmware files must be in image folder in usb root and delete all anothers files that worked for me

Asteroid

Re: Updating your television via USB?

thanks but i was told it's something about the model number of the tv. i don't really see why particular submodels would all have their own different firmware. if i could find a place to get each previous version of older firmware for the ES6100 then i would try those until one worked. but meanwhile my tv has been giving the same error since November.
Samsung Moderator

Re: Updating your television via USB?

Sub models have different features. Unfortunately, updates cannot be rolled back. 

Astronaut

Re: Updating your television via USB?

i can't find my tv's model on the website!!!
Samsung Moderator

Re: Updating your television via USB?

 

userFfv8TuXI5F, what model television do you have?

Astronaut

Re: Updating your television via USB?

What do you consider to be "robust" wifi?

Asteroid

Re: Updating your television via USB?

[ Edited ]

I'm interested in this too.

 

Marjan

 

Constellation

Re: Updating your television via USB?

[ Edited ]

I thought there was going to be a USB upgrade for the smart hub pushed out and now Samsung is telling me no. They say there is no problem with the smart hub on my 2015 model. Now I have a smart tv that won't stream and no other options but replace it Smiley Sad