05-19-2017 01:57 PM
Sorry for the delay this can usually be checked in the menu of the TV under Support > Contact Samsung. Can you confirm it is currently updating to version 2004?
05-19-2017 02:57 PM
Let me know if it continues to download but not install.
05-19-2017 04:08 PM
With the TV updated, can you go through the Universal Remote setup for the sound bar once more and tell me if you are now able to control the sound bar with the TV remote? ^Cole