12-30-2017 10:40 AM
I have the same problem as everyone else. I bought a UN55MU8000FXZA - after setup, the TV wont stay connected to WiFi for more than 30 minutes without having to do a reset. I also have contacted Samsung Support multiple times with no resolution.
I guess I am stuck w/ this TV now...
12-30-2017 12:41 PM
Has anybody else had any success with selecting a specific band for the TV? As mentioned in a recent response?
Have had occasional issues with the WiFi dropping out, clearly specific to the TV, and finally it appears to have died completely. A wired connection will work (but not useful for me).
Software is on auto update, signal strong etc.
Fairly disheartened to find this is a significant issue for Samsung, looking forward to seeing some reactivity from them.
01-02-2018 09:43 PM
Samsung tech attention. I just got the 50 inch 6 series and it's disconnected all day but five times in the last hour. This is ABSOLUTELY ridiculous. I'm horrified. I've been so brand loyal and actually returned a perfectly good TCL smart TV to get this Samsung model. It appears this is a longstanding problem and Samsung has no solution. It's obviously going to have to go back. I cannot recommend Samsung anymore. I'll be looking at LGs now. I'm so frustrated. Model UN50MU6300
01-03-2018 10:01 AM - edited 01-03-2018 10:08 AM
Solved - Factory reset from service menu will solve problem of Wi-fi!
instructions here: https://factory-reset.com/wiki/Samsung_Service_Menu
01-03-2018 10:19 AM - edited 01-03-2018 10:20 AM
Hasnt this been done several times by several folks here?
Our apps are bull also, both the Amazon and Hulu apps are old, cant update them.
Responding to the post above me about doing a factor reset.
01-03-2018 03:08 PM