01-23-2018 07:19 AM - edited 01-23-2018 07:53 AM
Turn AnyNet off
That's especially unfortunate for those who have soundbars and like the ARC (Audio Return Channel) feature and Anynet+ to control the soundbar (auto power/volume) with the supplied TV remote.
If that is your only option to workaround the Wi-Fi issue (but you still want to use a soundbar), then you might like to know that lots of people use TOSLink (optical) to pass sound. That means using seperate remotes is all.
The next problem this presents is that with using optical, the TV is supposedly incapable of passing Dolby Digital 5.1 or DTS 5.1 surround (from an HDMI connected source) without the use of an HDMI switch. Here is a link to another website that describes how to achieve that workaround. Here is another link found within these Samsung forums, explaining how your TV decodes and outputs sound, and in which audio format.
I have a 2015 (SUHD) and a 2017 (Premium UHD) set. No problems with Wi-Fi on either set using HDMI 1.4 cables and the Anynet+ (HDMI-CEC) and ARC functionality. Wish I could be of more help, but at least there's a known workaround for those of you who need it.
01-23-2018 09:06 AM
One last suggestion to try before disabling Anynet+ if HDMI-CEC and ARC are important to you, posted by another forum member in another thread:
I posted this at the end of another thread. It is working so well I thought to start a thread myself. Hope it helps! Everyone, haven't lost network since the change and no more slow downs and disconnects....freaking yes.
Everyone, try this. I have software version 1151 try the following steps:
1. Go into settings
4. Expert Settings
5. IP remote disable
IPv6 - Uncheck (no blue dot)
6. Exit and reset network settings
7. enter login information
8. Enjoy your TV?
This seems to be working for me at this moment. I cycled power on TV several times and haven't lost network once. Before changes each time I powered off....good luck!! I will report back in a couple of days if it is still working.
01-29-2018 07:36 AM
Same problem. My DirecTV box is one shelf down, a bit more enclosed and has no problem finding and staying connected to my 5Ghz wifi.
Samsung's uselsss offshored customer support just reads off scripts and can't be understood. May bring back to Costco as I bought this TV within the last week. Everything else about it is nice, sad.
01-29-2018 09:31 AM
Thank you Costco 90 day return window! I am also returning my Samsung TV after purchasing an LG TV I found on sale.
For me its a matter of principle... Lack of responses from Samsung support and no fix for what seems like an issue thats been plaguing these Samsung smart TVs for years.
Never buying another Samsung TV!