02-10-2018 12:49 PM
02-10-2018 03:21 PM - edited 02-10-2018 03:27 PM
Same issue with WiFi dropping out on the TV. It’s a UE32K5500. Only fix is a power off/on. There’s no power switch on the tv and there’s no way to soft reset from the menu.
Don’t understand why people even suggest DNS settings as these have no bearing on staying connected to a WiFi network. In my case, I go to launch an app like YouTube or Netflix and I get an error saying there’s no internet connection. The built in TV troubleshooting process shows no connection to the router (WiFi network). It’s total nonsense as all other devices in my house stay connected, even the SKY Q mini box which is connected via HDMI and ONLY works by streaming from the master SKY box downstairs. Face it, Samsung, there’s a hardware issue that can only be resolved by a TV reboot. This is the last Samsung TV I buy.
02-13-2018 09:51 AM
I have the 6100MU model and it does the exact same thing. Its every other day for me. Its the tv. I have a firestick for a non-smart tv upstairs that has zero issues. Have already called Samsung tech support, theyve done their reset. Just waiting to find a free night to call in again. I'm with you guys, never again on a Samsung. So very disappointed. Costco has a 55" TCL on sale at Costco that I'm most likely going to go swoop up instead.
02-16-2018 04:54 PM - last edited on 02-17-2018 08:30 AM by SamsungCole
So basically I've just discovered that I've purchased a $3,500 paper weight? I don't subscribe to a cable service. I am using Youtube TV exclusively... via my wifi connection... which only works when it wants to... You have to be kidding me...
...and this has been going on for years & Samsung claims no liability?