01-10-2018 05:23 PM
My software says t-Mst10pausc-1037.1 model un32eh5300 had no internet for over a week and had to have it serviced. Now my smarthub does not work with error code012 showing up and error exe001, just like all these other folks say. I did notice when i put my tv on before this began i also had a popup from smarthub saying it had just updated.However , no more updates are available . As a side my network connection says it is fine.
01-11-2018 07:47 AM
Hey, I would be happy to look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and serial number of the unit.