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Original topic:

Amazon Tablets app no longer supported

(Topic created: 11-04-2023 10:06 AM)
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ploppypants
Astronaut
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Tablets

Amazon shopping app no longer works on Samsung tablet.  Have to use Amazon website instead.  I guess everybody is getting this error message?  I tried to re-install the app but that didn't fix it.  Is Amazon trying to lose customers?

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MrPNutz
Astronaut
Options
Tablets

SOLVED.

Amazon tablets app no longer supported but Amazon Shopping app is supported.

This is how I solved this problem:

1. Settings. Apps. Amazon. Force stop. Clear data. Clear cache. Uninstall app.

2. Play Store. Amazon Shopping app (not tablet version). Install.

Amazon's instruction to use their website is wrong. Ignore it.

 

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23 Replies
JBTechfanatic
Supernova
Options
Tablets
Do not worry the Amazon app is not going anywhere make sure you update whenever available this is just an error in the app.
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Members_CnClU8w
Constellation
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Tablets

Both my OS and the app are up to date. Uninstalled and reinstalled the app to no avail. Amazon customer support was of no help.

JBTechfanatic
Supernova
Options
Tablets
Honestly don't worry in a few days it will work.
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LongHiker
Legendary Samsung Care Ambassador
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Tablets

@ploppypants The Amazon Shopping app (v26.21.0.100) is working fine on my Tab S8+. Which Tab do you have? 

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user9YiFDtOqHU
Astronaut
Options
Tablets

Just quit on my S8+.

user9YiFDtOqHU
Astronaut
Options
Tablets

The Amazon shopping app is no longer working on my Samsung S8+ tablet. Just noticed.

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Members_7fc71W6
Astronaut
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Tablets

Also happened to us. Tab S7 FE.

Members_IlPZ4Wt
Constellation
Options
Tablets

Not working on my Tab S5e. Restarted and cleared cache. Still down.

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HellGhast
Astronaut
Options
Tablets
Same here, got error message stating Amazon app for Tablets is no longer supported, then I got redirected to my browser.

I'll try the phone app instead, but if it has no Landscape view I'll say bye to Bezos and switch to NewEgg.