Original topic:

Application keeps quitting

(Topic created on: 10/1/20 9:50 AM)
userKpTwnaW7Dd
Constellation
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Tablets

Opening a book in Kindle & it quits.

Msg says, "Unfortunately, Amazon Kindle has stopped."

Talked to tech support & learned how to fix.

Settings > Applications > Application Manager > select application (Kindle) > Clear Cache & Force Stop.

Cleared my problem right up!

God bless!

2 Replies
reeekid
Astronaut
Options
Tablets
umm this is Samsung not Amazon
userKpTwnaW7Dd
Constellation
Options
Tablets

Sorry, should have specified I'm accessing Kindle on my Samsung Tab A.  My app worked just fine on my MAC laptop & on my iPhone, so figured my Samsung wasn't operating correctly.  Samsung support was very helpful.  Fixed it in a jiffy. :)