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Constellation

Battary drain after update android 10 - tab s6

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My device battery drain after update about 15-20% (for 9 hours) in standby screen off. is this normal? On Android 9, drain was  at most 4% screen off Screenshot_20200511-190627_Device care.jpg

 

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Samsung Care Ambassador

Re: Battary drain after update android 10 - tab s6

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The  first ting I would try is booting into Safe mode and see if the problem persists.

 

If the problem persists then I would try a Factory Reset.  I know you don't want to hear that but it has long been recommended by the Android tech community to perform a Factory Reset after any major OS update .

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Halo

Re: Battary drain after update android 10 - tab s6

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you can contact SAMSUNG and get diagnostic. If battery got defect, you could get replacement.

 

called 1-800-SAMSUNG or visit wec site https://www.samsung.com/us/support/service/

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Highlighted
Samsung Care Ambassador

Re: Battary drain after update android 10 - tab s6

JUMP TO SOLUTION

The  first ting I would try is booting into Safe mode and see if the problem persists.

 

If the problem persists then I would try a Factory Reset.  I know you don't want to hear that but it has long been recommended by the Android tech community to perform a Factory Reset after any major OS update .

View solution in original post

Reply
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