Original topic:

Book Cover Draining Battery???

(Topic created: a month ago)
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Members_mBuIbi2
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I recently purchased a Galaxy Tab A9+ for my daughter for her Birthday. The day before her birthday I go through setting up the tablet and charge it to 100% and power it off. She opens it the next day and it's completely dead.

Again I charge it to 100% and power it off overnight and the next morning the same thing, it is completely dead. I call Samsung and they have me send it in for a repair. But they find nothing wrong with it.

We received it back yesterday and although it had been in shipping for several days it was still at 95%. 

I put the case that was purchased from Samsung with the tablet back on it, charge it to 100%, power it off. And this morning again, it is completely dead.

Is the case causing the battery to drain completely overnight? It has to be...when I received it back the case wasn't on it and it held charge the whole time it shipped over the course of several days. But then when I get it and put the case back on it dies complete overnight.

Has anyone else experienced this?

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GaryB82
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Strange. I have a a9+ with the book cover, and I see no battery drain. The case has no power requirements, so I don't think it would be the book cover, causing the drain mine keeps power for days in between charges.
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Members_mBuIbi2
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I don't see how it could be the cover either but it's the only thing that makes sense.

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GaryB82
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Mine will last 6 days or longer on a full charge it has to be something with the tablet open settings and under battery I'd keep a eye on what was running during the night to see what draining it.


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Members_mBuIbi2
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But would anything be running if it's powered off?

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GaryB82
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Not if it's powered off, nothing would be running. Which makes me think it's an intermittent battery issue


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Members_mBuIbi2
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But they found nothing wrong with it when I sent it in for service. And when it was returned it still had a charge of 95%. It hasn't even been used except for going through the setup process.

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GaryB82
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That's what's strange I just know the book cover couldn't cause the issue since they are no power shared between the two. You can try it without the case and see what happens.


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Members_mBuIbi2
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I didn't know if somehow the magnet could interfere with the battery 🤷🏻‍:female_sign:

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GaryB82
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So far mine hasn't works great


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