JUMP TO SOLUTION Solved

Original topic:

Call & text on other devices requires “Reset network settings” every other day

(Topic created: 05-10-2021 08:18 PM)
1323 Views
Dan5678
Cosmic Ray
Options
Tablets

My Wi-Fi only S7+ will send and receive SMS text messages for a day or two. Then, when I send a message, it spins for a while and eventually gives the error: Couldn't send message.

The only fix is to perform a "Reset network settings" on my S20 FE 5G cellphone.

Is there an easier or permanent fix? Resetting network settings causes me to lose my Wi-Fi settings, and my Bluetooth connections to my watch and my car.

I have tried all of the following when the error occurs. None of them worked.

     Wipe entire cache partition on S7+.

     Turn "Call & text on other devices" off and back on for both S20 and S7+.

     Reset Network Settings on S7+.

     Restart S20 and S7+.

     Wipe cache and data on S7+ Messages app.

     Turn off Battery Optimization for "Call & text on other devices" and "Messages" for both.

     Clear the cache on the Samsung Messages app on S20 and S7+.

Any suggestions greatly appreciated.

Dan

ShowiestOdin
Explorer
Options
Tablets
Okay, sometimes if you're other apps are not updated frequently it can cause apps such as your text app to be glitchy. I suggest you go to Play store and see if you have any apps that need to be updated and update them then just do a restart and see if that works. Please let me know how it goes.
0 Likes
Reply
Dan5678
Cosmic Ray
Options
Tablets

I have everything set to auto update. Every Sunday I also update the OS, Google apps, and Samsung apps, and power cycle the cellphone and tablet.

0 Likes
Reply
ShowiestOdin
Explorer
Options
Tablets
lol, very proficient I like it this is a challenge I like it
0 Likes
Reply
ShowiestOdin
Explorer
Options
Tablets
Are you with T-Mobile
0 Likes
Reply
ShowiestOdin
Explorer
Options
Tablets
Do you use a particular texting app if so which app
0 Likes
Reply
Dan5678
Cosmic Ray
Options
Tablets

The Samsung Messages app is the only one that works with Call & text on other devices. Otherwise I would use something else.

I just finished an hour long chat session with Samsung and talked to 3 different people. One of them said that other people have seen this issue as well. Another one said he would pass my feedback to the engineering team. Maybe it is something they need to fix.

ShowiestOdin
Explorer
Options
Tablets
Settings-Apps-your texting app hold your
Force Close
until it's grey wait 15 seconds then reopen
0 Likes
Reply
Dan5678
Cosmic Ray
Options
Tablets

I have tried that before. Didn't help.

0 Likes
Reply
ShowiestOdin
Explorer
Options
Tablets
Wow an hour chat, they really tried, but no fix?
0 Likes
Reply
Dan5678
Cosmic Ray
Options
Tablets

Nope. They all want me to do a factory reset but it would take me two weeks or more to get everything set up again.

0 Likes
Reply