Original topic:

Can't get fingerprint to work

(Topic created: 08-27-2021 07:13 PM)
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I have a new Samsung S5e I just purchased and I can't get fingerprint login to work, it keeps asking for the pin. Any ideas? When I look at setup it seems to be correct but it's not working. I have one finger registered and unlock with fingerprint and always on selected, don't know what else to do.

finger7.jpg

 

2 Replies
MiMi_3
Cosmic Ray
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You have a app still setup asking for pin. If its your home screen then recheck your saved fingerprint. You may want to delete the one stored and then scan again. The only time the home screen will ask for a pin is when the fingerprint doesn't work. Good luck
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Thanks, is there any easy way to see what programs have pin and which have fingerprint?

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