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Original topic:

Does my Samsung tablet have international warranty?

(Topic created: 10-11-2020 08:20 PM)
userwbifhIj1e0
Constellation
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Tablets

Hi,

 

I bought a Tab S6 Lite from Amazon (ships and sold by Amazon). Does it have international warranty if I work outside the US and need to have it repaired?

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SamsungLarry
Community Manager
Community Manager
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Tablets

Hey, I apologize for the confusion and any inconvenience. However, we do not have the ability to support models outside of the US. There are differences between the US and International firmware,in which we do not have access to. If you purchased your device outside of the US, please visit the link below for support in your area.
https://www.samsung.com/us/common/visitcountrysite.html







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1 Reply
Solution
SamsungLarry
Community Manager
Community Manager
Options
Tablets

Hey, I apologize for the confusion and any inconvenience. However, we do not have the ability to support models outside of the US. There are differences between the US and International firmware,in which we do not have access to. If you purchased your device outside of the US, please visit the link below for support in your area.
https://www.samsung.com/us/common/visitcountrysite.html







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context