Dynamic Lock screen error message

[Kam12]

Good day all, 

Having this issue on the galaxy s5e tablet. I don't know if this is an issue that requires an update from Samsung to fix, but any assistance to resolve this would be greatly appreciated.

#galaxytab #5se #dynamiclockscreen

[SamsungJam]

Oh no!  Are you still seeing the error message?  Have you reset the device by any chance?  

[Kam12]

Yes I just tried again and I'm still getting the same error message. Also didn't reset the device.

[SamsungLarry · Accepted solution]

As a last attempt, I recommend giving the device a factory reset. If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.