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Original topic:

Galaxy A7 forgot pin and won't factory reset

(Topic created: 05-22-2022 01:29 PM)
userq3YmUIn6rR
Constellation
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‎05-22-2022 01:29 PM in 

Tablets

I need help. We can't unlock our tablet and we have tried the factory reset and it won't give us the blue screen- It just keeps restarting. We can't even get it to power down without the password.

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bill-e
Samsung Care Ambassador
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‎05-22-2022 04:26 PM in 

Tablets
If the tablet is registered with Samsung.com you can go to findmymobile.samsung.com and reset the pin.
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3 (VZW)
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