Tablet had solid Wi-Fi prior to upgrade. After upgrade was extremely unstable.
Thru Customer Support attempted several (all) trouble shooting to no avail.
Sent it in for service (under warrantee) and the trouble shooting consisted of looking for physical damage - which they found none. They re-imaged the tablet and sent it back. This was not a real test (I work in tech, and know how to test a fix).
after restoring from back-up - the problem persists.
Samsung has known issue with that upgrade (IMHO) and they're just gaslighting customers, and maybe it will be fixed in new release.
Also, Samsung removed the opportunity to leave a product review - just days ago. Convenient.
so I'll not be purchasing another Samsung.
p.s. I read thru community notes and FAQs and all trouble shooting that can be done was done.
It's definitely the UI7 upgrade on this model which created the problem.
I hate this recent update. The battery icon is so tiny you need a magnifying glass to see your battery life. I do not like the new swiping panel middle and right side swipes. I'm so frustrated.
I have a Samsung A53, and going through the same issues. The wi-fi is very weak, unstable, and spins when trying to connect to a website. Did all the troubleshooting with a tech. Then my text messages turned green. My BF also has an A53 but his is fine, no issues. I gave up on support.
I really started to dislike samsung ,due to the issues with wi fi getting me kicked off every hour or so. It is so frustrating, I thought it was my phone and got another one replaced through insurance and same thing. We have about 6 or 7 devices from older samsung,I phones and one plus and only my samsung 23plus is doing g that. If they won't fix it soon, im going back to oneplus. Ugh, samsung, get it together š²š¤Æā¹ļø
Samsung's tablet "Auto Optimization" feature is totally corrupted, to where is scrapes and deletes files from Chrome download directory, several times/day.
this is just amazingly bad. and I cannot believe this was tested at all.
