Hi, I just bought my Samsung Galaxy Tab A 10.1 with S Pen off amazon and it just arrived yesterday. Everything was going fine with it until this morning I discovered multiple issues that were occuring.
I was also point out that these issue kepting occuring even after a full factory reset cycle of the tablet. I really like this tablet because it had great reviews and it's inclredibly annoying to be having all these issues within the first 2 days of owning one. I'm sorry if this is long, but I wanted all of my issues to be known. Is my tablet bugged, broken, or deffective?
Thank you very much.
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The repair process is 5-7 business days plus 2 days shipping back and forth. Please package the device in a sturdy box with lots of packing materials. Please make sure the package does not have any hazardous materials icons on it. Do not to use a padded envelope to prevent physical damage. Any physical/liquid damage voids the warranty and may result in additional charges to fix the device. Please be aware the device will be re-flashed and all data will be erased to protect personal information. Please only send the device without accessories. You will get an email with repair instructions and a UPS prepaid shipping label. Please print UPS the label off within 10 days and ship the device to us within 30 days.
The service order number is 4148922695. Please write the service order number on 3 sides of the box.
Unfortunately I do not own another micro sd card, but I have reformatted the sd card 3 times and I'm still having the same issue. I've tried deleting my data for Google play music and it has gotten rid of the memory on both internal and external. And now I'm having another issue where after deleting the memory from both my internal and external storage, is it saying that I have 2 GB being used up in the "Other" category that was not there before. When I check the my files there are no files of that size even among the hidden files. I've gone as far as deleting every file and no change happens to the memory.
I've tested it out with my phone which is also an andriod and it is working properly. I'm able to move apps and put files on it and open them up. I think the Wi-Fi issue that I was having have been solved after tweeking with my router a little bit. But the main issue is definitly not being able to use the 64 GB micro sd card with the tablet if it's just going to copy the files onto bothstorage places.
Here is a link to the screenshots that I've taken saying the app is on the external, showing it's not there, and no change happening to the memory before and after deleting the app. Please let me know if this link does not work.
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