Bought my Tab A from Costco. Got the hubby a S2. His works great. Mine has a weird glitch. When I'm in an app or even in the settings, it backs out of menus and screens as if I pressed the back button or home key. Even as I typed this and had my tablet setting down when I paused for a few minutes, it attempted to go back (the leave this page window popped up). I did have a case on it and removed it thinking it was causing the problem, but it still occurs. Anyone else have the same problem? Help!
Solved! Go to Solution.
I know this sounds silly, are you sure your not accidentally touching the bottom of the screen near the back button? Sometimes the screen can be overly sensitive and react to the smallest touch. If you are not, can you load the tablet into safe mode and tell me if this happens there as well? Safe Mode: http://vz.to/2htWMpZ (I know it's a verizon website but the steps are the same)
I had seen on other posts and did try safe mode for a little while. I did not notice it happening. I took it out of safe mode and it started doing it again after a while. I have noticed it happening with various apps and even in Chrome. It has acted up while holding it and also while laying down on a table.