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Constellation

Galaxy Tab A SM-T515 touch screen sensitivity

I have a problem with touchscreen on this device being sluggish/non-responsive.

Is this a common problem on the Tab A?

Is there a solution for this?

5 REPLIES 5
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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab A SM-T515 touch screen sensitivity

Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitcountrysite.html


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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab A SM-T515 touch screen sensitivity

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Samsung Galaxy Tab A logo screen displays, release all of the keys, then press and quickly release the Power key
  4. 'Installing system update' will show for about 30 - 60 seconds, then a 'No command' Android will appear before showing the Android system recovery menu options.
  5. Press the Volume down key several times key to highlight 'wipe cache partition.'
  6. Press Power button to select.
  7. When the wipe is complete, 'Reboot system now' is highlighted.
  8. Press the Power key to restart the device.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Galaxy Tab A SM-T515 touch screen sensitivity

Sorry, my mistake. My tablet is the SM-T510.  Can you help with the issue on this model.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab A SM-T515 touch screen sensitivity

Have you tried clearing the cache partition on the device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Galaxy Tab A SM-T515 touch screen sensitivity

Can you give me instructions on how to do this on the Tab A SM-T510 (2019)? 

 

Also, I presume this is a USA version of the tablet?

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