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userl3o4v8U4dp
Constellation

Galaxy Tab S 10.5 stuck on boot loop

My tab S 10.5 model T800 is stuck in boot loop. Tried hard reset and still stuck in boot loop. Please help.

 

Dan

6 REPLIES 6
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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S 10.5 stuck on boot loop

Are you able to power the tablet down completely? 

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userl3o4v8U4dp
Constellation

Re: Galaxy Tab S 10.5 stuck on boot loop

Yes.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S 10.5 stuck on boot loop

Was there an update that was done before this symptom started? Does it show that it charges when plugged in?

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userl3o4v8U4dp
Constellation

Re: Galaxy Tab S 10.5 stuck on boot loop

Yes, it did go thru an update a while back. It doesn't show that its charging, it does a kind of charging loop. Battery symbol comes off then goes off. 

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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S 10.5 stuck on boot loop

Are you using the original charger and cable?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S 10.5 stuck on boot loop

Are you still needing assistance?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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